GDPR Compliance

Last Updated: May 11, 2026

1. Introduction

The General Data Protection Regulation (GDPR) is a European Union regulation that governs how organizations process personal data. Although we are based in Australia, we are committed to GDPR principles and protecting the privacy rights of all our users, regardless of location.

2. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: You have given clear consent for us to process your personal data for specific purposes
  • Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
  • Legal obligation: Processing is necessary for us to comply with the law
  • Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those interests

3. Your Rights Under GDPR

Under the GDPR, you have the following rights:

3.1 Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service.

3.2 Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

3.3 Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

3.4 Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

3.5 Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

3.6 Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

4. How to Exercise Your Rights

If you wish to exercise any of these rights, please contact us at:

Email: [email protected]
Address: Level 12, 180 Queen Street, Melbourne VIC 3000, Australia

We will respond to your request within 30 days.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and applicable legal requirements.

6. International Data Transfers

We are based in Australia. If you are accessing our services from the European Economic Area (EEA), please be aware that your information may be transferred to, stored, and processed in Australia. By using our services, you consent to this transfer.

7. Data Protection Officer

For questions or concerns about our data protection practices, please contact our Data Protection Officer at:

Email: [email protected]

8. Right to Lodge a Complaint

If you believe that our processing of your personal data infringes data protection laws, you have the right to lodge a complaint with a supervisory authority, particularly in the EU member state of your habitual residence, place of work, or place of the alleged infringement.

9. Automated Decision Making

We do not use automated decision-making or profiling in our processing of your personal data.

10. Security Measures

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication procedures
  • Staff training on data protection
  • Incident response procedures

11. Changes to This GDPR Statement

We may update this GDPR compliance statement from time to time. We will notify you of any changes by posting the new statement on this page.

12. Contact Information

If you have any questions about our GDPR compliance or data protection practices, please contact us:

Email: [email protected]
Address: Level 12, 180 Queen Street, Melbourne VIC 3000, Australia